FAQ
Frequently Asked Questions
Everything you need to know before and after your purchase.
► How long does shipping take?
Orders typically ship within 1–3 business days. Delivery to the US takes 7–15 business days. You'll receive a tracking number by email as soon as your order ships so you can follow it the whole way.
► Is shipping free?
Yes — we offer free standard shipping on all orders. No minimum order required, no hidden fees at checkout.
► What is your return policy?
We offer a 30-day money-back guarantee on all products. If you're not satisfied for any reason, contact us at support@futuretechmarket.store and we'll arrange a full refund or replacement — no hassle, no restocking fees.
► How do I track my order?
Once your order ships, you'll receive an email with your tracking number. You can use this to track your package directly on the carrier's website. If you haven't received a tracking email within 3 business days of ordering, check your spam folder or contact us.
► Is checkout secure?
Absolutely. Our store runs on Shopify, which uses industry-standard SSL encryption for all transactions. We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal. Your payment details are never stored on our servers.
► What if my item arrives damaged or defective?
We're sorry if that happens. Email us at support@futuretechmarket.store with your order number and a photo of the issue. We'll send a replacement or issue a full refund within 24 hours — no need to return the damaged item.
► Can I cancel or change my order?
Orders can be cancelled or modified within 12 hours of placement. After that, your order will have entered fulfillment and changes may not be possible. Contact us as quickly as possible at support@futuretechmarket.store and we'll do our best to help.
► Do you ship internationally?
Yes, we ship worldwide. International delivery times vary by destination but typically range from 10–20 business days. Customs fees or import duties may apply depending on your country — these are the buyer's responsibility.
► How do I contact customer support?
Email us at support@futuretechmarket.store. We respond within 24 hours, Monday through Friday. For faster answers, check this FAQ page first — most common questions are answered here.
► Are the reviews on your site real?
Yes. All reviews on Future Tech Market are submitted by verified customers through Judge.me, an independent review platform. We do not edit or filter reviews — you see them as written.